If you need help with the Chunky Guys app, you’re in the right place. Below you’ll find answers to common questions, troubleshooting tips, and our contact details.
You can reach our support team at: sayhello@chunkyguys.com. We aim to respond as quickly as possible, usually within 1–2 business days.
Chunky Guys uses Bluesky / ATProto login. You will be redirected to Bluesky to authenticate, and we do not store your password.
The Chunky Guys app follows your Bluesky content settings. You must manage adult-content visibility directly on the Bluesky website. The app cannot override these settings.
Chunky Guys currently relies on Bluesky’s moderation system. All reports are handled directly by Bluesky, not by us. If you need to report a profile, post, or message, use the reporting tools provided by Bluesky. Your report will go to their moderation team for review.
You may request account deletion or removal of your data at any time. Just email: sayhello@chunkyguys.com. We complete deletion requests within 24 hours, as explained in our Privacy Policy.
Check your internet connection and ensure you're using the latest version of the app. If problems persist, contact us at the support email above.
Any content removals or labeling changes you see inside the app are performed by Bluesky’s moderation team, not Chunky Guys.
Bluesky may take action if content breaks their community guidelines—for example, illegal content, non-consensual sharing, or incorrect labeling of sexual or sensitive material.
Chunky Guys does not run background checks on users. Always use good judgment when communicating or meeting people. Report any concerning behaviour using in-app tools or by email.
You can read our full policies here:
Chunky Technology Limited
Email: sayhello@chunkyguys.com
We provide support for all app-related issues through this address.